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Privacy Policy

Privacy information for browsing sarostudios.pt and contacting Saro Studios.

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1. Scope and contact

This notice applies to the website presented under the Saro Studios name. Projects and external services, including Saro RolePlay, have their own conditions and privacy practices.

Privacy questions can be directed to our official Instagram profile. Ask for an appropriate contact for your request and do not send identity documents or other sensitive data through social media messages.

2. Data processed

The website does not provide forms, account registration, payments or newsletter subscriptions. Fonts, images and the three-dimensional logo are served by the website itself.

Delivering and protecting pages involves technical connection data, such as IP address, request date and time, requested page, browser information and network errors. Hosting infrastructure and Cloudflare may process this data.

If you contact Saro Studios through an external service, the contact details and content you choose to send will also be processed for your enquiry and under that platform’s conditions.

3. Purposes and legal bases

Technical data is used to deliver the website, diagnose failures and prevent abusive access. The legal basis is the legitimate interest in maintaining an available, secure service while respecting visitors’ rights.

Voluntary enquiries are used to respond to the matter raised. Depending on the request, the legal basis may be the legitimate interest in providing that response or taking pre-contractual steps at your request. Compliance with legal obligations provides a separate basis where applicable.

4. Cookies and similar technologies

The application does not install advertising or visitor analytics cookies and does not store your language choice in cookies or local storage. The page address determines its language.

Cloudflare infrastructure may use strictly necessary cookies for security measures, such as automated-traffic checks. Their presence depends on enabled features and the request made.

If non-essential technologies are introduced, this information must be updated and consent obtained before activation where required. Your browser settings let you inspect and manage existing cookies.

5. Infrastructure and external services

Cloudflare helps distribute and protect the website and may receive technical network-failure reports sent by your browser. Its global network may involve processing outside the European Economic Area. The provider’s processing conditions and available transfer mechanisms can be reviewed below.

YouTube and Instagram icons are links, not embedded content. These services only open when you select them and have their own policies. This website does not sell personal data.

6. Retention

Retention is limited to the purpose of processing. Relevant criteria include the need to deliver and protect the service, resolve incidents, follow up enquiries and meet applicable legal obligations.

Data processed by providers and messages sent through social networks are also subject to those services’ retention conditions. You can request clarification about processing associated with your enquiry through the contact indicated in this notice.

7. Your rights

Under the applicable GDPR provisions, you can request access, correction, erasure or restriction of processing, object to processing based on legitimate interest, and exercise portability where its conditions are met. Where processing relies on consent, you may withdraw it without affecting earlier lawful processing.

Requests must be considered within legal time limits, normally one month, subject to legally permitted extensions. You can also lodge a complaint with the Portuguese Data Protection Authority (CNPD) or the competent authority in your country.

8. Security

The website is served over HTTPS and infrastructure access is restricted. No measure eliminates every risk. Do not send sensitive information that is unnecessary for your enquiry. The application does not use advertising profiles or automated decisions with legal effects on visitors.

9. Updates to this notice

This notice reflects the website’s current features. Introducing forms, accounts, analytics or other services requires reviewing the data, purposes and information provided. The date on this page identifies the published version.